Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on this site that needs updating, or want to share feedback on our reviews, we are glad you stopped by. This page explains the best way to reach the Sweeps Sites team and what you can expect after you do.
How to Reach Our Team
Email is the most direct route to us. Every message is read by a real person — we do not rely on auto-replies as a substitute for a genuine response. Write to us at [email protected] and aim to give us a clear subject line so we can route your message to the right person straight away.
We aim to reply within two working days. During particularly busy periods it may take a little longer, but we follow up on every message we receive.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into the following categories:
- Content questions — If something in our reviews or guides is unclear, or you want to know more about how a particular sweepstakes platform works, ask away.
- Corrections and accuracy flags — Sweepstakes casino terms, eligible states, and platform offers change frequently. If you have spotted something that looks out of date or inaccurate, we genuinely want to know. Accuracy is a priority here.
- Platform suggestions — If there is a sweepstakes or social casino you think deserves a closer look and we have not covered it yet, feel free to flag it. We cannot promise to review every suggestion, but we do read them all.
- Feedback on our reviews — Disagreed with an assessment? Had a different experience with a platform we covered? Constructive reader input helps us keep our content grounded and honest.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to discuss how we work together, please introduce yourself and describe what you have in mind. We review all such enquiries on their merits.
- Responsible play concerns — If you or someone you know is struggling with gaming habits, mention it in your message and we will point you toward appropriate support resources.
A Note on How We Work
Sweeps Sites is an independent comparison and review site covering sweepstakes casinos and social casinos available in the US. Our editorial positions are based on research and review — we are not employed by, affiliated with, or directed by the platforms we cover. Some of the links on this site may earn us a commission if you choose to sign up, but commercial relationships do not determine how we rank or assess any platform.
If you have a concern about that independence, or believe a review does not reflect a platform accurately, email us with the specifics. We take those messages seriously.
What We Cannot Help With
We are a third-party review site, not a representative of any sweepstakes casino operator. That means we are not able to:
- Access your account on any platform, process redemptions, or resolve disputes on your behalf.
- Provide legal advice about whether a particular platform is available in your state.
- Guarantee response times from any operator's own support team.
For account-specific issues — missing coins, redemption delays, verification problems — you will need to contact the platform directly through its own support channel. Our reviews note the support options each platform offers, which may help you find the right contact route.
After You Send Your Message
Once your email arrives, it goes to a team member who reads it in full before responding. You will not receive a form letter. If your message raises something that needs research or verification on our end, we will say so rather than guess.
Our standard window is two working days. If your enquiry is time-sensitive — for example, a factual error that could mislead readers — please say so in your subject line and we will prioritise it.
Thank you for taking the time to reach out. We look forward to hearing from you.